Terms and conditions
Due to the nature of the products there will be a slight variations between the product photos and actual product you receive. Being that the glasses are made of wood there will be slight differences in color, grain pattern, and exact shape. Although all glasses are checked for quality control numerous times throughout production they are made of wood, which can have minor pinholes and imperfections. This is what makes your pair of Træwear sunglasses so unique and special to you.
Our online payments with credit and debit cards are securely processed by Stripe (stripe.com). Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. Traewear.com does not store your sensitive card information on its server.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. We will provide you with a link to track your package online. Shipping is free within the United States. International shipping fees vary according to total weight and destination of the shipment. Your items are well-protected in our shipping boxes.
Full refund is available for products returned within seven (7) days of delivery. Glasses may be exchanged within fourteen (14) days of delivery. The customer must pay for return shipping. You must contact us before returning a product to initiate the process and link your package to your order.